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Lora Keena to address Customer and Supplier Synergy at MD&M West, February 2009
Grand Rapids, Michigan, USA...Lora Keena, Oliver Medical vice president of QA/RA, will address the 2009 Medical Design & Manufacturing (MD&M) West conference in Anaheim on Monday, February 9.
Keena will speak during the medical device packaging session on the topic "Speaking the Same Language: Customer and Supplier Synergy through Test Method Validation, Gage R&R and Communication." Her presentation will include:
- How to obtain synergy between internal customers
- Test method continuity between external customers and packaging suppliers
- Terminology and inspection/acceptance criteria
- Ways to save time and cost while improving overall customer satisfaction
Oliver Medical engineering program manager Kevin Zacharias will chair session #103, Medical Device Packaging, which will feature Keena and six other industry experts.
Lora Keena is responsible for Oliver Medical's initial FDA and ISO registration, inspection, and compliance for US and European facilities. Her areas of expertise include international auditing; quality systems; and supplier, product, and process validation. Lora was previously director of QA/RA at LMI Medical, which was subsequently purchased by Tyco.
For more information, contact:
Jeff Murak
vice president of marketing & sales
616.456.7711 x7476
jmurak@olivermedical.com
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