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At Oliver-Tolas Healthcare Packaging,
we don't just talk about quality; it's
built into every step we take. Our
uniquely robust quality program
meets the stringent requirements of
medical device and pharmaceutical
manufacturers. By providing exceptional
quality systems and expert support, we
help our customers reduce costs while
maintaining superior product quality.
Even as shipment volume at our
Grand Rapids, Michigan facility has
increased by 48.27% over the last
five years, our quality has continued
to increase.
Warranty claims have decreased by 77.5%.
External complaints have dropped more than 66%—
and continue to trend downward.
Oliver-Tolas employs the Quality Science pyramid, based on hierarchal principles. Having established a firm quality foundation, Oliver-Tolas practices advanced quality science techniques, continuous improvement, and cost reduction.
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